Systems are automated structures that are put in place to enhance productivity and efficiency. Systems Management is the implementation and coordination of the various accountability, database, knowledge management and knowledge transfer systems. Using suitable technology applications and equipment to integrate the needs of the event project and enterprise is an integral part of the business. This involves putting in place structures to help manage the functions of the event.
System management can be enhanced by understanding the following concepts.
System Thinking
This is an approach to help us understand the event and resultant behaviour. It involves understanding the nature of physical systems and those that are not yet developed. It also involves understanding the different types, scope and complexity of the systems. Interactions and process of systems must also be recognised.
Information Technology
This involves the use of electronic systems to handle information from a computer or laptop. Such systems must integrate and collate all the relevant data with the information. After the information has been integrated, the systems must be maintained and upgraded. Technology grows quickly, so systems needs to be upgraded to remain relevant to the industry. They must also be secured. Crime has grown even in the technology sector, and therefore it important that the information technology systems are secured properly.
Project Management
There must be proper systems that utilise and organises tasks and resources. These systems should also enhance the decision-making process. Systems need to be accurate and to assist making prompt decisions. There also needs to be very effective quality management systems. This helps to maintain the standards of the event.
Communication Systems
Communication is integral for the event planning and management. Information is useless if people do not have access to it. It is vital to identify information sharing means, methods and processes. Ensure the right people get appropriate information when needed. Obeying the accountability and governance system is also key in communication systems. Do not break the law. Tools and techniques need to be enhanced. These tools will make communication to the people more effective. It is dangerous for people to misinterpret information.
Business Technology
Determine technology to automate repetitive tasks. Systems are technical, unlike human beings and therefore, in the case of a repetition, the system should automatically detect and signal. Identification of technology to enhance the efficiency of procedures should also be considered. Efficiency is key to performance and the systems need to be efficient to produce good results. Systems must be able to control resources. Properly managed resources maximise profits i.e. Human Resources and financial resources. Understanding the procedures for the use of technology can be helpful. Systems involve procedures that must be understood.
Efficient systems are the key to producing results. Systems are meant to make the decision process easy for the people. They should, therefore, be implemented and monitored closely to enhance productivity and efficiency.
